# MaxRewards Help Center

> Help center for MaxRewards

## Bank Connector Updates

- [Chase Connector FAQ](https://help.maxrewards.com/en/articles/6885255-chase-connector-faq.md)

## Getting Started

- [Introducing MaxRewards v3!](https://help.maxrewards.com/en/articles/8538811-introducing-maxrewards-v3.md)
- [How often will my accounts refresh?](https://help.maxrewards.com/en/articles/3710451-how-often-will-my-accounts-refresh.md)
- [What is the difference between connecting accounts and adding credit cards?](https://help.maxrewards.com/en/articles/3709431-what-is-the-difference-between-connecting-accounts-and-adding-credit-cards.md)
- [I get extra rewards on a specific card. How do I factor that?](https://help.maxrewards.com/en/articles/4263144-i-get-extra-rewards-on-a-specific-card-how-do-i-factor-that.md)
- [My account isn't connecting. What do I do?](https://help.maxrewards.com/en/articles/4173688-my-account-isn-t-connecting-what-do-i-do.md)
- [How do I unlink an account?](https://help.maxrewards.com/en/articles/4173725-how-do-i-unlink-an-account.md)
- [How to add a Bonus or Retention Tracker](https://help.maxrewards.com/en/articles/7278518-how-to-add-a-bonus-or-retention-tracker.md)
- [How can I adjust the valuation of my points?](https://help.maxrewards.com/en/articles/3709436-how-can-i-adjust-the-valuation-of-my-points.md)
- [Syncing Your Accounts](https://help.maxrewards.com/en/articles/9580491-syncing-your-accounts.md)
- [MaxRewards App Layout Update](https://help.maxrewards.com/en/articles/9994363-maxrewards-app-layout-update.md): What’s New and Where to Find It
- [What Are the MaxRewards Subscription Tiers?](https://help.maxrewards.com/en/articles/12747576-what-are-the-maxrewards-subscription-tiers.md): Get to know how you benefit from each of our subscription tiers!

## Frequently Asked Questions

- [My deals haven't activated? What do I do?](https://help.maxrewards.com/en/articles/5351315-my-deals-haven-t-activated-what-do-i-do.md)
- [Is MaxRewards free? How do you make money?](https://help.maxrewards.com/en/articles/3705925-is-maxrewards-free-how-do-you-make-money.md)
- [How does MaxRewards secure my credentials and data?](https://help.maxrewards.com/en/articles/5356681-how-does-maxrewards-secure-my-credentials-and-data.md)
- [The app is saying my credit card account does not have any cards. I do. What should I do?](https://help.maxrewards.com/en/articles/5063251-the-app-is-saying-my-credit-card-account-does-not-have-any-cards-i-do-what-should-i-do.md)
- [What credit cards are supported by MaxRewards?](https://help.maxrewards.com/en/articles/3710373-what-credit-cards-are-supported-by-maxrewards.md)
- [Can MaxRewards initiate payments or transfers on my cards?](https://help.maxrewards.com/en/articles/3710381-can-maxrewards-initiate-payments-or-transfers-on-my-cards.md)
- [Why do I need to do 2FA?](https://help.maxrewards.com/en/articles/6684483-why-do-i-need-to-do-2fa.md): What does it mean when I get "Account Verification Required" while syncing?
- [Does MaxRewards sell user data to third-parties?](https://help.maxrewards.com/en/articles/3710370-does-maxrewards-sell-user-data-to-third-parties.md)
- [How do I customize my reward categories?](https://help.maxrewards.com/en/articles/9579884-how-do-i-customize-my-reward-categories.md)
- [Explore the Enhanced Trackers Feature](https://help.maxrewards.com/en/articles/9579985-explore-the-enhanced-trackers-feature.md): You work hard for your money. Staying up to date on your trackers can help ensure your money is working hard for you!
- [How do apps connect to banks](https://help.maxrewards.com/en/articles/6886182-how-do-apps-connect-to-banks.md)

## My Account

- [How can I delete my account?](https://help.maxrewards.com/en/articles/5834337-how-can-i-delete-my-account.md)
- [Facebook Platform Data Deletion Policy](https://help.maxrewards.com/en/articles/6741559-facebook-platform-data-deletion-policy.md): This policy describes how we handle data from Facebook

## MaxRewards Gold

- [What are card-linked offers?](https://help.maxrewards.com/en/articles/5351318-what-are-card-linked-offers.md)
- [How to use Gold credits](https://help.maxrewards.com/en/articles/6885209-how-to-use-gold-credits.md)
- [What is MaxRewards Gold?](https://help.maxrewards.com/en/articles/4655178-what-is-maxrewards-gold.md)
- [How much is MaxRewards Gold?](https://help.maxrewards.com/en/articles/4655205-how-much-is-maxrewards-gold.md)
- [How can I earn free months of Gold?](https://help.maxrewards.com/en/articles/4655253-how-can-i-earn-free-months-of-gold.md)
- [Why we're moving to annual-only billing for MaxRewards Gold](https://help.maxrewards.com/en/articles/8029351-why-we-re-moving-to-annual-only-billing-for-maxrewards-gold.md)
- [Move to only annual billing FAQ](https://help.maxrewards.com/en/articles/8029530-move-to-only-annual-billing-faq.md)
- [How do my Gold credits work when my subscription renews?](https://help.maxrewards.com/en/articles/8828332-how-do-my-gold-credits-work-when-my-subscription-renews.md)
- [How do I add a Gold credit?](https://help.maxrewards.com/en/articles/6486752-how-do-i-add-a-gold-credit.md): What to do when you receive a referral code.
- [How do I cancel my Gold or Platinum membership?](https://help.maxrewards.com/en/articles/9131552-how-do-i-cancel-my-gold-or-platinum-membership.md)

## MaxRewards Platinum

- [MaxRewards Platinum FAQ](https://help.maxrewards.com/en/articles/12100034-maxrewards-platinum-faq.md): Frequently asked questions about MaxRewards Platinum
- [How to Maximize Your Platinum Membership](https://help.maxrewards.com/en/articles/11972661-how-to-maximize-your-platinum-membership.md)

## Credit Card Rewards and Offers 101

- [What are credit card offers?](https://help.maxrewards.com/en/articles/9519067-what-are-credit-card-offers.md)
- [What is the difference between a statement balance and a total balance?](https://help.maxrewards.com/en/articles/9519052-what-is-the-difference-between-a-statement-balance-and-a-total-balance.md)
- [What does APR mean?](https://help.maxrewards.com/en/articles/9519038-what-does-apr-mean.md)
- [What are point valuations?](https://help.maxrewards.com/en/articles/9519094-what-are-point-valuations.md)
- [Cash-back versus Rewards Credit Cards](https://help.maxrewards.com/en/articles/9519099-cash-back-versus-rewards-credit-cards.md)
- [Credit Cards versus Debit Cards](https://help.maxrewards.com/en/articles/9519111-credit-cards-versus-debit-cards.md)
- [Chase 5/24 Rule](https://help.maxrewards.com/en/articles/9745920-chase-5-24-rule.md): Everything you need to know about Chase's unofficial 5/24 rule

## Get to Know the App

- [Introducing: The Best Card Live Activity Tracker](https://help.maxrewards.com/en/articles/15880013-introducing-the-best-card-live-activity-tracker.md): Learn how to get real-time notifications about the best card to use wherever you are.