You can cancel your Gold or Platinum membership at any time. When you cancel, you’ll keep access to your membership until the end of your current billing period, and it won’t renew after that. If you’re cancelling within 48 hours of your subscription payment going through, please reach out to member support by going to Help & support in the left-hand panel or by emailing support@maxrewards.com.
If you’re on a free trial and want to cancel your membership, please do so before the end of your 7-day free trial to ensure you’re not charged the subscription fee. You can read more about our refund policy here.
Here’s a step-by-step guide:
Click your name in the bottom left of the left panel.
Click Settings.
Click Membership.
Click Cancel Gold or Cancel Platinum.
Share why you want to cancel, then click Continue to cancel.
You’ll see the benefits you’ll lose if you cancel. If you want to stay, click Keep Gold in the bottom right. If you still want to cancel, click Continue to cancel in the bottom left.
Click Cancel membership to confirm
Please reach out to support if you have any questions about cancelling your membership.