You can cancel your Gold or Platinum membership at any time. When you cancel, you’ll keep access to your membership until the end of your current billing period, and it won’t renew after that. If you’re cancelling within 48 hours of your subscription payment going through, please reach out to member support through the in-app chat or by emailing support@maxrewards.com.
If you’re on a free trial and want to cancel your membership, please do so before the end of your 7-day free trial to ensure you’re not charged the subscription fee. You can read more about our refund policy here.
Here's how to cancel in the app:
You'll go to the Profile Tab. This is the button in the top right corner that looks like a person.
Tap the Gear Icon near your name and email.
Under Manage Subscription, you'll choose Your Gold or Platinum.
At the very Bottom of the next screen, you'll see a button that says "Cancel Subscription".
Once Tapped, you'll answer a couple questions and receive a Spin the Wheel offer for credits to keep your membership. If you still want to cancel, you'll tap Cancel Membership at the bottom of the screen.
That screen confirms you've unsubscribed and shows how long you'll keep access to premium features. Tap the top-right button to exit, or "I've Changed My Mind" at the bottom to stay subscribed.
Note: MaxRewards doesn’t appear in Apple Subscriptions because we don’t use Apple’s payment system. This is true even if you used Apple Pay to purchase your membership. You can’t cancel your membership through Apple Subscriptions or by simply deleting the app. To cancel, follow the directions above.
Please reach out to support if you have any questions about cancelling your membership.