Unfortunately, we don't have a way of altering emails once they're associated with an account. Your membership is set up around the email or sign-in method you used to create your account, so we're not able to update it or switch to a different one later. In this case, we recommend creating a new account with your desired email.
What we recommend
If you still have access to your current email or Apple/Google sign in, our recommendation would be to keep your current membership until the end of the period you've already paid for, and start the new one when it runs out:
Cancel your current membership so it won't renew. You'll keep your Gold or Platinum features until the end of your current billing period. See Cancelling Gold or Platinum on the Mobile App or Cancelling Gold or Platinum Membership in the Web App.
When your current membership ends, create a new account with the email you'd like to use.
Subscribe to Gold or Platinum on the new account.
This way you get the full value of what you've already paid for.
Do you have unused credits on your current account? Please reach out to support before you subscribe on your new account, and we can add them over. See Gold Credits: Everything You Need to Know to learn more about credits.
Setting up your new account
You'll need to relink your bank accounts on the new account. The same data history you saw on your original account will show up on your new one too, since it comes directly from your banks.
If you can't wait, or can't get into your original sign in method
If you no longer have access to your email or Apple/Google sign in, please reach out to support by going to Profile > Contact Us or emailing support@maxrewards.com for further assistance.
